Zillion earns $28M in Series C to boost patient engagement platform

Doctor and digital devices

Zillion Group has brought in $28 million in a Series C funding round. The funding round for the tech group--which focuses on digital engagement--was led by TwinFocus Capital Partners.

The funding will help the company grow and enhance its SaaS-based digital engagement platform. With this platform, healthcare stakeholders can use video consultation and patient engagement to allow more of a reach with patients. They are able to connect more frequently to scale resources, drive revenue and provide outcomes, the company explained in the announcement.

"Engagement is the most over-used and under-delivered word in healthcare,” said Zillion Chairman and CEO Jim Boyle in the announcement. “Despite widespread interest in digital health programs, telephonic outreach is still the norm--resulting in vast inefficiencies across the continuum of care. Zillion's solution is all about providing a better way of communicating live and a more efficient vehicle to increase engagement, create social networks and virtualize content to deliver optimal patient care and achieve desired outcomes.”

The aim is to help providers engage outside of a medical facility by bringing patients practical activities via devices that are a part of their day-to-day lives. Patients, providers, payers and device manufacturers can all benefit from this platform, the announcement said.

Boyle noted how the investment shows TwinFocus’s confidence in the company and the platform.

The platform offers face-to-face live video conferencing that can be used for one-on-one, group and webcast options. Other features are interactive messaging, curriculum scheduling, alerts and reminders, workforce management, data analytics, monitoring and goal tracking.

Using an open, API-first architecture, users are able to configure customized digital care programs quickly and cost-effectively.

The platform is already being leveraged by Zillion’s partners UnitedHealth Group’s Real Appeal and Apollo Endosurgery. The two are using the tech to engage patients with human interaction through educational sessions, group discussion and live coaching.

"Telehealth is a huge and rapidly maturing movement in healthcare that is improving the efficiency and quality of care delivered,” said TwinFocus co-founder and managing partner Paul Karger in the announcement. “However, the solutions to date have basically been silos of content with a patchwork of existing technology cobbled together. Zillion, on the other hand, has built a platform from the ground up that was designed from the consumer's perspective. The result is the only platform that enables personalized digital healthcare, empowering both patient and practitioner."

Karger will be joining the Zillion board of directors as part of the financing.