Field Service Representative- GC/LC and LC-MS - Agilent Technologies

Location: Calgary , Alberta
Categories: All Categories
Website: http://www.agilent.apply2jobs.com

Position Description

As the Field Service Representative for a high tech growth business serving the Life Sciences markets, your primary responsibilities will include: installs and repairs of GC, LC and LC-MS products for customers, on-site in Alberta and occasionally the rest of Canada.

Responsibilities include on-site installation, customer training, repair and troubleshooting of hardware, and provide routine preventative maintenance, qualifications, and verification services. Job focus will be on customer satisfaction by providing customers with high quality services. Other responsibilities include adherence to environmental health and safety guidelines, managing parts, coordinating resources, training, organization, providing feedback to manufacturing divisions, working with sales forces, and maintaining up to date technical knowledge for assigned products.

Agilent Technologies Canada Inc. based in Mississauga, Ontario is a wholly owned subsidiary of Agilent Technologies, Inc. with sales, service and support in Mississauga, Montreal, Ottawa, Calgary and Vancouver. A Research and Development operation is also located in Vancouver.

Agilent Technologies is the world’s premier measurement company. Agilent provides core electronic and bio-analytical measurement tools to engineers, service providers, researchers and scientists in the electronics, communications, life science research, environmental and petrochemical industries.


Qualifications:
* BS Degree in Sciences (Chemistry, Biology, etc.) or equivalent work experience and a minimum of 3 years related hands-on GC, LC and LC-MS experience.
* Knowledge of LC-MS is essential
* LC-MS QQQ experience is desirable
* Demonstrated ability to perform hands on maintenance, installations and selected repairs on analytical instruments
* Ability to solve, high impact problems related to product availability; typically system/ solution focused.
* Strong customer relationship skills are needed.
* Must be available for up to 25% travel that may include over-night stays.

How to Apply

http://www.agilent.apply2jobs.com/?FuseAction=mExternal.showLogin&RID=2025217&sid=704